Could not be more disappointed with Ali Baba and our limo the day of our wedding. The limo driver showed up on time to pick up my fiance at our apartment. Before he and the groomsmen were able to leave, he told my fiance that while our balance was paid in full....he still needed his $210 tip before they left. That's right, BEFORE, he even started. My fiance called me, asking what he should do, I told him to tell the limo driver that I would take care of it later. The limo driver dropped the guys off at the church, then came to pick up the bridesmaids and myself at the hotel we were preparing at. We came out to the limo, and while the limo was out front, he was nowhere to be found. We finally let ourselves in the limo to wait, and he came out a few minutes later...maybe in the bathroom?? When we arrived at the church, we waited in the limo for the straggler guests to get inside. The driver chose this moment, BEFORE I went in to get married, to open the back door, not only exposing me to the guest before my "big entrance" but to say that we owed him a $210 tip, and he wanted it. I told him he'd needed to wait, as I was about to go into the church to get married. I was completely shocked that he thought that was an appropriate moment to ask for money...When we exited the church, he refused to allow the bridal party to enter the limo until his Tip was paid so that he could drive us to the reception.I was so disappointed to have this moment, just before and just after the actual ceremony, tainted by my LIMO driver....Please do yourself a favor, find someone else for your important day.
So there are two experiences, one booking with the owner and two your actual experience with the driver. The owner is very no nonsense, he wants your booking and money then he wants you to go away...this is of course my opinion based on experience. I personally am okay with this but if you want the warm and fuzzy then save yourself the anxiety you will inenvitably feel and go elsewhere. That being said they delivered a beautiful limo at an unbeatable price. The driver Ed was professional and did exactly what we needed him to do.
We signed with them months before our wedding. The copy of the contract that they gave us was very hard to read. We called them about two weeks before the wedding to figure out which limos we were getting. When we booked, we ordered four limos total. Once we were ready to pick the exact limos we wanted, they were giving us just three and the three were small then the ones we had booked in the first place. At the end of everything, we had to pay an extra $1500 to get what we wanted but still only received three limos. The drivers were on time and very professional. They knew how to get to the church and reception. But the owners cheat you out of money- promise you one thing, deliver something else. I would try to avoid using them.
Ali Baba provided a beautiful Rolls Royce Phantom for our wedding. The car was in immaculate shop and the driver was very accommodating. All it took was one phone call, no nagging or subsequent calls and Ali Baba showed up on time with the correct vehicle. Would definitely recommend for your next event.
Loved my experience with Ali Baba Limo the day of my wedding. The driver was amazing. We had a stretch cadillac escalade. He overheard us talking about the fact that we didnt have ice in our cooler and during the wedding ceremony, he ran out and got ice for when we got back into the limo. Also, one of the groomsmen left a pair of his sunglasses behind after we were dropped off, and the guy personally dropped them off after his shift ended! he was just the best and im so glad there were no problems on the big day!
I absolutely love Ali and his limo's! His limo's were clean and beautiful! Ali, the owner, even upgraded our limo for free! We couldn't afford the one our daughter wanted so we settled for a cheaper limo but he surprised us and sent us the one she wanted and didnt even charge us the difference. The driver was as polite as could be and waited for use even though we were nearly an hour late! He didnt complain one bit. Ill be doing business here any time i need a limousine.
Choosing this company at the last minute was following a debacle with a different company who completely misquoted us back in January and waited until the last minute to tell us, after all of our careful budgeting. They were called Elegant Arrivals, and in January told us that an SUV Limo would be $575 for three hours, when in actuality it was $720, which they told us just two weeks before the wedding. We were extremely pleased with the service that Ali Baba Limo provided us after that mess. It was outstanding. Not only were we UPGRADED FOR FREE from the basic smaller limo that my wife just needed as a vehicle to fit into with her dress, to the SUV, but the driver went above and beyond to make sure that everything went smoothly for us. The driver's name was Tory (I hope that is how it is spelled). We were expecting to have to take personal vehicles back from the ceremony because things began a little bit late and we had the limo for a limited amount of time, but despite that, he waited for us. And this was in Manayunk, with its extremely narrow back streets and bad evening traffic. Tory expertly maneuvered this huge vehicle through it all without a single mishap, and got us to our destination at the ACE Conference Center in a timely manner, with plenty of time for us to spare for photos and the cocktail hour. I know how difficult it can be to reserve limos this time of the year with all of the graduations happening and everything, so we realize how lucky we were, and we commend both the company and our driver for helping us out in such a great way on our wedding day. I would recommend the company to anyone in the area looking for event transportation, they worked with us and definitely cared about getting us to our destination following the wedding.
lcwood and eseibertjr
Wedding: 5/29/10
Overall everything turned out okay with them however we had to give directions to the driver becasue he had no clue where he was going. We also had 2 issues where we had made payments over the phone and they supposedly had no record of them. We ended up having to fax over our bank statements and get it all cleared up. They did show up on time on the day of however the closer it got to the end of our 3 hours the more ancy and impatient the driver got. The best man ended up throwing him a pretty hefty tip to shut him up.
Sarah
Wedding: 12/31/09
We used them for our New Years Eve wedding...pleasantly surprised by their timeliness, professionalism and flexibility. We confirmed the details with them in advance, and they were at my front door right on time. The driver was prepared- had directions and an alternate route. We were also able to negotiate on the cost- it was by far the best deal that I found. I would absolutely recommend them to friends and family.
Anna
Wedding: 9/19/09
I wouldn't trust this company to transport my dog to the vet!!! AC didn't work, windows and sunroof were broken, we were given the wrong car and told there was no way to fix it and we just had to "live with it", it was raining and the driver had to be asked to bring an oversized umbrella to the door, the driver had to be given directions the entire time by a groomsmen, the driver to the "parent car" threatened to leave them at the church and was extremely rude and Ali himself was no better!!! Do yoursef a favor, DO NOT USE THIS COMPANY!!! You would be better off walking!
niccic5
Wedding: 8/29/09
We used the Escalade to transport our Bridal Party from the hotels to church and then to the reception. It was a beautiful limo. The driver was very pleasant and on time for each and every pick up. I would use them again in a heartbeat for another event. I highly recommend this vendor for your transportation!
ihatekimn
Wedding: 5/16/09
Our wedding planner recommended Ali Baba for our transportation service, and boy what a wonderful company!! My husband is a Philadelphia Police Officer, and we were given a nice discount and an upgrade at no cost. We originally selected the mercedes limo, and on the day of, the driver pulled up in a Jaguar limo... my girls and I were so excited, and the guys were speechless when it came to pick them up. Our driver was on time, and offered to take photos of us in my mom's house getting out the door and out in front of the limo, he was SO fun and nice, and clean and dressed to impress (which left one of my bridesmaids swooning hahaha), very safe driver also... no flying around haphazardly (senior prom flashbacks!). The limo itself was super comfy and extremely clean and beautiful. He carried our bags, helped each of us into the limo, helped us out when we arrived and carried our things into the room where we were getting dressed. He said bye to each one of us & shook our hands, and was very pleasant, professional and a very sweet fellow! We did schedule a pick up for my husband and myself to drop us at a hotel in the city and neither one of us really cared what type of car came -- as long as it had wheels, a driver and a/c it could be a town car for all we cared. 10:00 rolled around, and we were packing up our belongings and the same driver came to pick us up... carried our bags to the car, as well as my wedding party's and mom's bags to THEIR cars, and even helped my mom's friend pack their car with the things from the wedding (the card box, favors, cake, etc)! We walk out together, and I see this hummer in the parkinglot, and I remember saying "who's is that!?" and it was ours! The Hummer was beautiful, and really roomy inside (I guess it should be, it's a tank lol), but it was extremely clean, and everything was perfect. When we arrived at the hotel, the driver carried our 2 bags into the lobby, then helped my husband out and myself out, and opened the hotel door and was on his way. I would absolutely reccomend Ali Babba to ANYONE needing a car service or limo service for trips, airport rides, or proms and weddings!! Their cars are spotless from what we saw in their parking garage and they're all fantastic looking!
Sunshine057896
Wedding: 9/20/08
Excellent, I can't say much more. Our driver was EXTREMELY professional. Dress to impress, and just a all around nice guy. He was down to the earth and really attentive with me and my dress with getting in and out of the limo. He even went as far as to stay in the back of the church with me and my dad, and made sure no last minute people get into the church until AFTER my father and I started down the aisle. He was amazing. I would recommend this company for your limo servies in a heart beat! I was very pleased with the service that was provided!
jenealcl
Wedding: 8/30/08
The service was awesome....the limos were clean and the drivers pleasant and curtious.
Sony
Wedding: 5/24/08
Very good selection of limos which can fit a large number of people. They were on time to all the venues and were easy to work with. They also allowed us to pay over a few months before the wedding. Very nice SUV limo's but if you get the one with the karaoke machine, make sure the driver knows how to operate it.