Brides & Grooms

I had a fantastic experience finding my dress at Brides and Grooms. As other reviewers mentioned, the store does not look like much from the outside. The consultant I worked with was Carmen, who was just wonderful. I described the basic style I had in mind, and she pulled dresses that were exactly what I was looking for. After trying on lots of similar dresses, she pulled a few with very different silhouettes just to make sure I didn't leave with any regrets. Carmen gave me all the time I needed, and was happy to let me try on several dresses a second time so I could be confident in my decision. Throughout the appointment, Carmen was nothing but positive, supportive & helpful - truly a joy to work with. The only negative aspect of my experience was that the dress came in significantly later than the timeline I was told. When I called the the store a few weeks after the dress was supposed to arrive, they couldn't find any record of my purchase at all and had to call me back. We ordered in plenty of time so this wasn't an issue for me, but it could definitely be an issue for others. That being said, I had a great experience at Brides & Grooms and would highly recommend it.

I loved working with Susan! She was so helpful with orderings my dress, the bridesmaids and sizing for the tuxes. My dress turned out perfectly but a couple of my girls and MIL had problems with their sizing. I def recommend working with Susan to make sure things are done right!

My experience with Brides and Grooms was awesome! They are so nice and very helpful. I got my gown, veil, and shoes there. I felt like I was friends with the girls who worked there by the end...almost wanted to invite them to the wedding! They helped me find the perfect dress and were never pushy. My gown was a terrific value for the money! Four of my friends have also gotten their gowns there and have had great experiences too.

I was very happy with my dress and alterations from Brides & Grooms. I had found a certain Maggie Sottero dress online and called about 10 stores in my area trying to find a store that had a sample of it in stock, and they were the only ones who had it...and, best of all, their dress price was over $100 cheaper than other places I called. To be honest, it's probably not a store I would've just seen from the street and gone into...it's a little small and in a strip mall, but please don't let that scare you off. They have a great selection of dresses and were always very friendly and helpful. They ordered my dress and did the alterations and pressing. They actually got the alterations done in ONE night!! My dress fit like a glove and everyone at the wedding said it was gorgeous and fit amazing. I saw some other reviews said they aren't very responsive, but I never had that problem. They called as soon as my dress came in, and were always flexible on appointment times. I didn't feel like they tried to gouge me on alterations, which I had happen several times at other stores where I'd gotten bridesmaid dresses in the past. Marie was especially great to work with. If you don't care about having a big, fancy store and care more about good prices, good quality, and not as many frills, then I would definitely give them a try.

They were not a disaster but they could have done better. It just depends on who is in the store on a given day.

Your level of service depends on who is in the store that day. Kristy and Faith are great. Alterations were well done. Communication is sometimes lackign when things come in. Still, I got beautiful dresses at great prices, and these girls KNOW their inventory!

They made me feel like i was at home, they were very nice.

I purchased my wedding dress and bridesmaid dresses from this vendor. I was not very pleased with the service overall. Of course ordering the dresses were no problem, however when the dresses came in is when we started experiencing issues. 1) They don't call you to tell you that your dress is in, you have to constantly call to see if your dress is in. 2) When one of my bridesmaids was fitted she advised them of the size that she typically wears, however they told her she measured at a smaller size. The dress was ordered and long and behold the dress came in and was too small, this was a bit of an hassle in itself, but they were able to resolve at the expensive of my bridesmaid. I ordered a slip, however they never ordered the slip and when I went to pick up my dress after the final fitting I asked for my slip and they gave me a slip that was not the one I ordered (was just a slip in the store that she tried to pass off). I've been in a couple of other weddings in didn't have issues previously, but for my actually wedding experience I wasn't completely satisfied.

I couldn't have asked for a better bridal shop! The selection was phenomenal. The prices were great. They treated me like family and knew us all by name. We got my gown, my veil, our tuxedos, our flower girl dress, my shoes, and my mother's dress here. They were fantastic! I would recommend them to anyone, even if it was a long drive away. They also have a lot of perks for ordering more than one thing there (i.e. discount on bridesmaids dresses if you get your gown there, $70 toward shoes if you get your gown/tuxedoes/bridesmaids dresses there).

Fantastic! A little slow to respond (I had to call a lot) but otherwise fantastic and I would highly recommend!!!

We bought my wedding dress and all of the bridesmaids dresses from here. i have known the owner of the store for many years and she gave us a great price. She is also willing to "haggle" on the price if you are bold enough. She did a great job on the alterations for my girls, but i was not as impressed with the alterations on my dress. she took it in okay, but really had no idea how to do a bustle, so it looked kind of funny.