Mrs.N
Wedding: 5/8/10
We had a trolley from Bucks County Trolley Co. for our wedding for transportation for the bridal party and the guests. They were great! We got awesome pictures in the trolley (and next to the trolley). The driver, Jeff, was very friendly and professional. He called me a couple days before the wedding to go over details and maps and he texted me the day of the wedding to let me know he was on his way. I highly recommend this service!
Katie
Wedding: 3/13/10
We booked Bucks County Trolley for our wedding in March of 2010. Dee was extremely responsive to our messages and very flexible in working with our parameters. I was confident that everything would work out great after speaking with Dee multiple times and it did. There were no problems at all with the trolley and many of our guests commented on what a great idea it was (our wedding was all in one place but we provided a shuttle to and from the hotel). Thank you Dee for making our transportation a stress-free experience! Your service is exceptional.
LindsayB
Wedding: 10/17/09
We booked with Bucks County Trolley Co. with only 10 days left before the wedding. Captain Dee was wonderful to my husband and set everything up for us. We e mailed him a copy of the schedule and our driver, Chuck, followed it perfectly. We had outdoor pictures taken before the reception and it was FREEZING OUTSIDE! Chuck was kind enough to lend my mother his coat while she waited outside in the cold. He was a pure gentleman who took great care of all of us.
gsmalley
Wedding: 9/19/09
We used this trolley company for our September wedding and had a wonderful time with them! Our driver was on time and very courteous... he even played it cool when one of our champagne bottles exploded all over the floor! The trolley was clean (before we got there!) and comfortable. the ipod hook up was a definitve plus, too!
HappyCouple
Wedding: 9/27/08
Wonderful expierence. My guests and wedding party loved the trolley and the driver. Would recommend. A+++
cocodi
Wedding: 8/9/08
We loved using this trolley company! They were prompt, friendly, and very responsive to any questions or concerns. All of our guests who took the trolley really seemed to enjoy. We thought it really added to our whole wedding day!
Jen and Matt
Wedding: 4/17/10
We used Bucks County Trolley Company for our April 2010 wedding, and they were wonderful! Our driver was on time (actually showed up a bit early at no additional cost), and was able to smoothly navigate around the detour in our area. The trolley was clean, spacious, and added a really nice touch to the wedding. We are absolutely pleased with the service and would definitely recommend this for wedding transportation.Thank you!Jen and Matt
Aldie and Christopher
Wedding: 3/20/10
Dee was really nice and easy to work with during the wedding preparation. The day of the wedding we did begin to regret selecting a trolley though because we were really uncomfortable during our 45 minute ride to the church and then later to the reception. Friends/family were sliding off of the seats and it was hard to talk to eachother. The speakers we not that great either so it was hard to relax on trolley and celebrate with everyone. Overall, the trolley looked great in pictures, was a different form of transportation and fit a large party.
mo
Wedding: 6/26/09
DO NOT USE THIS COMPANY FOR YOUR SPECIAL EVENT!! We hired a trolley for our June 2009 wedding and were terribly disappointed. First of all, the air conditioner broke within 1 hour of us being on the trolley. As you can imagine, this was very uncomfortable since it was a hot day in Philadelphia. The company made no attempts to fix it! Additionally, the driver was unfriendly. He actually left the hotel with our guests and all of our photographer's equipment after he was specifically told not to leave! A guest had to run from the Cathedral to the trolley parked several blocks away and pick up the equipment. Some critical pictures were missed from the ceremony as a result! The driver refused to come back to the church to drop off the equipment.The driver would not stop in front of the reception location to drop guests off. Rather, he stopped several blockes away requiring our elderly guests to walk. Also, it took him over 1.5 hours to come back to the church to pick up the bridal party...we had to take taxis!! As a result, we missed our cocktail hour. We understand that traffic in the city can be difficult, but proper planning could have avoided most of those issues.We tried to get a partial refund of what we paid from Captain Dee at Bucks County Trolley Company. After several discussions with him, he stopped returning our phone calls. We had to go to the Better Business Bureau and we still have never received a response.The trolley company was the only negative of our entire wedding. We were extremely unhappy with the lack of professionalism of this company!!
Kristen
Wedding: 4/11/09
We used Bucks County Trolley to provide us transportation to our wedding ceremony and to our reception. The driver of our trolley proceeded to drive the opposite way all the way down the other side of Philadelphia, all the way around Independence Mall when our ceremony was up past City Hall just by Love Park with all of my wedding party and my groom, causing the whole ceremony to be late and causing me to have my limo driver drive around the church 3 times waiting for the trolley to arrive. It was beyond stressful to all of those on the trolley because they kept telling him he was going the wrong way and he didn't care or listen. After all was said and done including dropping us off at the reception, he proceeded to tell my father that he never received a tip or payment for anything! Which is completely untrue because why would he have arrived that day to pick us up if we hadn't paid? I could not believe the audacity of this man for not only making my father pay double for their terrible service, but for causing my whole wedding to be late and for causing me that amount of stress on my wedding day.