FineStationery.com
Services:
Invitations
Phone: 888-808-3463
|
201 West 14th Street, Suite 100, Wilmington, DE 19801
Overall Rating
4.2 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.4/5.0
Professionalism:
4.3/5.0
Value for Cost:
3.9/5.0
Flexibility:
4.2/5.0
20 Total Reviews
bergdorfs
Wedding: 5/12/12
1.4 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
I had initially high expectations because the website was easy to use and I was willing to pay more for the quality. I have since been disappointed. The invitations that I received did not match the proof that I approved, and although everyone has been helpful along the way in getting it sorted out, it is nearly two weeks from when I first received the order and I still don't have replacements. This is just time I don't have. I wouldn't use them again without allowing a lot of time for them to correct any mistakes they make.
Andrene
Wedding: 10/1/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Got my menu cards from this site. Service was great and prices were very reasonable.
argee
Wedding: 8/16/10
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
friend recommended to me; great website, pretty easy to use; you could request a sample to get an idea of the quality of the paper. my choice was basic -- the invite turned out a little better than i expected and the envelopes are just okay. MY BIGGEST COMPLAINT IS THE "LOGO"/"ADVERTISEMENT" ON THE REVERSE OF THE INVITE. i am not paying to be a marketing tool for this company and for them to print their website on the back of my invite is insulting. they claim it is standard industry practice for manufacturers to include this info and since this was an exclusive design, their website was included. they would not compensate me or reprint and i plan on covering this info with a sticker -- when i buy a new car i do not allow the license plate frames to be an advertisement for the dealer (unless they want to pay me!) be careful as this info is not disclosed on the website, nor do they think they need to.
emily
Wedding: 7/11/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
Fine stationary.com was wonderful. When you create your invitiation they make it so easy to see what your getting. It seems like it would be a gamble to order invitations on line, but I have to say it was the best descion I made. The price is just a little high, but our choice of invitations were affordable and much less than the boutique invitation stores that my husband and I went to. Also there's no pressure to get the more expensive cards. They also had great customer service.
jeffhafner
Wedding: 6/5/10
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
The ease of using Fine Stationery.com is that you have many options to choose from, you can browse online, and you can order quickly. Their customer service is superb, but ultimately, they are somewhat limited by the fact that they use other vendors to fulfill orders. I would recommend Fine Stationery.com to anyone that is completely ready with text and knows exactly what elements they want in their invitation. If you find a design that you love, it may take a few weeks to perfect the design, spacing, and text of the invitation. Quality of the product was great, though.
LauraI7
Wedding: 5/8/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I did all my wedding paper thru this website. Invitations, save the dates, thank you notes, rehearsal dinner invites etc. It all came amazingly fast and was beautiful. I strongly recommend them.
Denis
Wedding: 2/13/10
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
It is perfect for us. My Friend paid for invitation. She wanted to make sure everything was perfect. I would recommend to anyone getting married! Good Price, Good Quality!
After Wedding, I got the vendor infomation from my friend Shawna.
Pamela
Wedding: 1/30/10
3.5 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
I loved the final product that was delivered to me during the Christmas holiday but there were problems with my order that could have been resolved in a timely manner. My order was not handled properly but the account manager was kind and gave me her personal attention to rectify the situation. My invitiations were by Carlson Craft and it was the fault of Carlson Craft that my order did not ship as expected. The customer service I received from the managment level was outstanding and they made sure I received my order with no further delay or additional cost to me.
Amelia_Eve
Wedding: 10/31/09
3.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
The invitations were done on time, as was the online proof. They did look like the picture and the proof, although the proof did not provide enough resolution for me to see the fine points of the typography clearly.
When they arrived, I was very disappointed in the quality of the typsetting, as there was no hand kerning or personal attention to balancing our text. Mostly, though, I was dissatisfied with the paper quality. The invitations had a solid orange background, but cheap paper meant that the background was not printed smoothly and consistently, and they were an ugly plain white on the back. The envelopes provided were very flimsy for the card stock invitations, and they felt cheap.
I kept them because I did not have time to seek alternatives, but the moral is to always get a sample before ordering online.
avanasco
Wedding: 10/18/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I was really happy and relieved with my invitations. I was nervous about picking my save-the-dates and invitations online but the responsiveness and professionalism of the reps at finestationery put me at ease. The price was fine and I actually received some discount pricing too (25 free invitations with 100 ordered). They often have promotions. I went with a kate spade save the date and crane invitation.
lz
Wedding: 10/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great company. The selection was good and the prices were competitive. After placing our order I got an email and then a phone call because of a question. The quality of service was just as good as it would have been in a local store. Everything arrived on time and in perfect condition with a few extra invitations included!
Danita
Wedding: 9/27/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased William Arthur invitations from finestationery.com and the quality was absolutely great. They gave me a guide to writing out the envelopes and 10 complimentary invitations. The proof service is excellent, they even called me to confirm the text after they had sent me a proof. I ordered the thank you cards to match because I was so happy with my first order. If you order something from them in advance, they will offer you exclusive deals later so you can save big on some of the items.
Jennifer
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was very pleased with the invitations I ordered. I selected the Rita Renning brand through FineStationery.com. A friend of mine ordered Rita Renning from FineStationery.com for her wedding two years ago. Now, my best friend ordered Checkerboard brand from FineStationery.com for her upcoming wedding. Needless to say, we are all fans!
sandinj
Wedding: 7/25/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
One word....oustanding . The invitations we chose were beautiful and exactly what we wanted. The service was promt and they had great suggetsions. Definitely reccommend this vendor to any bride!
KatiegirlMD
Wedding: 5/23/09
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
They offer many selections of invitations. Quality product.
violetfemme
Wedding: 10/25/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I was thrilled with the selection, and even more pleased with how my invites turned out, they were even better than expected. They were great quality, the value was ok for them. They were very responsive to all of my questions, and great turnaround time.
Shanel
Wedding: 5/27/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Finestationary.com was the best website to order wedding invitations. They have so many options to choose from, and everything can be designed to be specially personalized to your taste. I was so pleased with the invitations I got. I received complements from almost everyone who received one. This would be your best bet!
Janet
Wedding: 3/3/07
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I ordered my invitations from FineStationery.com. I received the invitations promptly and was very pleased with the over all style and quality. Also I am very impressed with the beautifully packaged invitations.
Tyson
Wedding: 5/17/05
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This website was the perfect choice for our announcements. We could personalize as much as we wanted, the price was great, and we received everything in a very timely manner!
Magdalena
Wedding: 7/21/01
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
Nice stock, ok value if you get their printed stuff. The print it yourself designs start at 50 invitations for more than $100.
We got the 100 invitations for $80-something. It was simple panel embossed, we took theire writing and just put our names and date.
It was all good. Fast shipping (which was free 7 yrs ago) and good value. Paper and font size is limited so it was not as flexible as I would have liked for all the words to fit nicely.
Very professional, responsive and high quality of service. We repeated business with them for baby announcements.
Find FineStationery.com reviews from newlyweds in Philadelphia that used FineStationery.com for Invitations services.
