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J & J Luxury Transportation

Services:

Limos

Phone: (610) 776-1516 
445 Business Park Lane, Allentown, PA 18109
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.2/5.0
Flexibility:
4.5/5.0
 
21 Total Reviews
 
MOB
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The limo van was spotless, just as ordered and early to arrive. Olam, the driver, was polite, a careful driver, helpful and prompt. He drove several round trips during the beginning rain of Hurricane Irene on a road along the Delaware River with no problems. He escorted guests to the van with an umbrella and was amazing.
liz
Wedding: 7/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The best transportation service ,, they were on time. very attentive, free champagne and water, price was affordable,, love it
Nicole
Wedding: 7/3/11
4.5 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We had a H2 hummer limo and it was beautiful and comfortable. Our driver was very professional and helpful for getting in and out of the high vehicle. The main issue was the AC in the limo. For the amount of people in the limo there were not enough fans to cool us off and the AC did not work properly. It was a hot/humid day and took about 35 minutes to get the reception after the ceremony. We opened the two windows, but it wasn't cool enough.
MICHELLE
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The limo bus was a great way to travel. It picked my girls and I up at my home took us to the church and the bar was beautiful inside. We then were driven to the reception and had a blast.
TheManchester's
Wedding: 5/29/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
We used J&J to take our bridal party (18 plus parents!)- they did a fantastic job recommending the right vehicle for our large group and gave us a great price. Our driver was GREAT! He was so nice and professional- we really liked him. My only complaint was that they were a little late and when I called the woman was not nice to me on the phone and told me I was over-reacting.. for my WEDDING! Oh I was mad! Luckily they were only 5 minutes late and the driver made up for it. Overall, they were excellent- vehicle was clean and we had a blast. They also took us to the airport for our honeymoon and were 15 minutes early and that driver was very professional and nice as well.
Suz and clay
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They were professional, prompt, and went the extra mile to get all of our guests back and forth to our venue. Also the best value I found.
LJAM
Wedding: 11/27/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We booked J&J for our November wedding and were very pleased with the service. The booking process was very simple and their prices were reasonable. The buses arrived promptly on the day of our wedding, were very clean and the driver was extremely professional. He helped every guest on and off the bus and escorted me right up the steps of the church...being extremely careful with my dress!! The bus itself was spacious and very modern. My wedding was not my first experience with J&J. I was in a wedding in July 2010 that used this company. My friend whose wedding it was was VERY thorough in her search process, working on a strict budget. I was very impressed with them at this wedding as well, which is why I booked them for myself. I would recommend you do the same!
sami
Wedding: 9/4/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My wife and I used J&J for our wedding on 9/4/10 and we are extremely happy with the service we received. We reserved two limo's 1 for the guys and 1 for the girls. They supplied us with 2 brand new lincoln limo's, comp champagne, water, and ice. Our driver's were Hadi and Lonnie these guys were extremely nice gentlemen. They allowed us to go over our time by almost 45 minutes without charging us any extra. I will recommend J&J to all of my friends. Thank you J&J for the memories.
Colleen
Wedding: 8/28/10
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
This company is very rude and their bus driver was a nightmare. They will ruin your wedding like they did mine. The driver was extremly rude and made my ceremony over 40 mins late. He could not speak english to the guests and dissapeared for over 2 hours. They ruined my wedding and every guests experience that was on that bus. After this happened I called to complain and they could care less and stated that they didnt do anythign wrong and will not reimburse any money to my family or apologize for the troubles that this caused. We will never get this precious time of our weding back. PLEASE do not use them. Trust me they are absolutley horrible.
Melissa
Wedding: 6/12/10
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
J&J Transportation was a wonderful choice for my wedding (June 2010). They were very professional when the arrived at the house and how the escorted my parents in the car as well as the rest of the bridal party and myself. They were early for every event we had planned for tthat day... if we ran late for anything it was my fault haha They were also very flexible when I had to add a car the day before the wedding, they were very understanding and able to accomidate at the last minute. I would recommend them to anyone who is going to get married, or just a ride from an airport to home!
greenwoodwed and Kyle
Wedding: 6/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
J&J was amazing. The price was awesome and the driver we got was terrific. He was just great! We had the most amazing time on the Medium Luxury bus and I got so many compliments on the bus itself! Totally recommend!
lukerobot
Wedding: 12/12/09
1.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
My parents contracted J&J to take them and 20 of my relatives from Horsham, PA to New York City for my sister's senior recital, the culmination of her entire academic career. J&J assured my parents that by leaving at noon, they would arrive in time for the 3pm start time. My parents also spoke with the driver who said the same thing. The bus arrived promptly at noon at the starting place and immediately broke down. After waiting for 45 minutes for some sort of contingency plan to kick in, my parents had no choice but to pile their 20 guests into 4 cars and race up to New York City. Due to the late start time, as well as having to caravan 4 cars, some of which had no idea where they were going, nor did they have EZ-Pass, my family missed the entire first half of the performance.My parents and my sister are devastated. This was a once-in-a-lifetime, solo performance, and my parents have been planning this trip for months. This is a loss to them that cannot be measured in dollars and cents. When my mother contacted J&J to discuss the matter, they offered to refund the deposit (which is a given). My mother suggested that they should at least be responsible for the gas, tolls, and parking for 4 cars going round trip. Not to mention the severe emotional stress that they had to go through, and the effect that it had on my sister as she was about to perform her senior thesis as a requirement for graduation. J&J's only offer (after persistent calling by my mother) was a gift certificate to use their services in the future, something my parents will most certainly not be using ever again after this fiasco.I would describe the reliability and customer service of J&J as horrible at best, and I urge anyone who needs transportation services to go elsewhere.
Susan and Brian
Wedding: 10/24/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We reserved the coach bus for the day for our wedding and it was perfect!!! It fit all of us very well and we had a large party!!! They had 2 bottles and champange included and it was actually good to my surprise! The driver was early and polite and got us where we needed to go on time without getting lost once :) We were very pleased and the bridal party was even happier!!
Danielle
Wedding: 6/6/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Great service. They were on time. Willing to go over our time frame, for an extra cost of course. The cheapest and biggest limo bus I could find in the area. We had 20 total people in our wedding party and there was plenty of room!
mrsb
Wedding: 5/2/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Best price for a limo bus that I found in the Philly area, plus they didn't charge us extra for mileage or anything even though they are based in Allentown and we went into Philly. Our driver was a half hour early as promised and was very nice. Limo was clean and stocked. They lose one star because we arrived at the reception about 30 minutes early and the driver wanted to leave right away. We thought we could just hang out on the limo for a few minutes but he kind of hurried us off. I was fine letting him go a little early, but we paid for the limo based on the amount of time we had it so we should have been able to just sit there for another half hour if we had wanted to.
John
Wedding: 8/30/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
On time... spotless limo... hysterical driver... time of my life. Would recommend to anyone
Ribau and Charly
Wedding: 8/29/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The limo arrived early and the driver was very patient as my hair and makeup appointment ran a little late. We did not decide until the last minute to book a limo. The company was very prompt in returning my calls and very courtesy in answering my questions. (A couple of other companies were rude and said that I should have sooner.)The driver was awesome!! It was raining the day of our wedding. He made sure that me and my dress stayed dry. He was professional and had a great sense of humor. We could not have been more pleased with JJ and I would highly recommend them to friends and family.
Bethann
Wedding: 8/2/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We booked J&J for both our wedding and for my Bachelorette Party. J&J was more reasonably priced then some of the other limo services in the area. Also, for the price, we had their service for a longer period of time then other companies. Their service was fast, friendly, and professional!
Aaron
Wedding: 6/30/07
3.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
4.0/5.0
They were there on time. But its funny, as soon as they heard it was a wedding they upped the price by about $200 becuase it was their "wedding" rental that included extras. The only extra I saw was that the driver had on a tuxedo instead of a suit of which I could really care less.
bride5507
Wedding: 5/5/07
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
We rented the party bus from them. The driver was very nice and the bus was WONDERFUL!!! The only thing I didn't like was the time we had. We would have had to pay a lot of extra money in order for a little more time so we could stop at a park where I wanted pictures taken. But besides that, it was great!
 
 
Find J & J Luxury Transportation reviews from newlyweds in Philadelphia that used J & J Luxury Transportation for Limos services.