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J & J Luxury Transportation

Services:

Limos

Phone: (610) 776-1516 
445 Business Park Lane, Allentown, PA 18109
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.5/5.0
 
11 Total Reviews
 
John
Wedding: 8/30/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
On time... spotless limo... hysterical driver... time of my life. Would recommend to anyone
Ribau and Charly
Wedding: 8/29/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The limo arrived early and the driver was very patient as my hair and makeup appointment ran a little late. We did not decide until the last minute to book a limo. The company was very prompt in returning my calls and very courtesy in answering my questions. (A couple of other companies were rude and said that I should have sooner.)The driver was awesome!! It was raining the day of our wedding. He made sure that me and my dress stayed dry. He was professional and had a great sense of humor. We could not have been more pleased with JJ and I would highly recommend them to friends and family.
Bethann
Wedding: 8/2/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We booked J&J for both our wedding and for my Bachelorette Party. J&J was more reasonably priced then some of the other limo services in the area. Also, for the price, we had their service for a longer period of time then other companies. Their service was fast, friendly, and professional!
mrsmarinedevildog
Wedding: 12/30/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I never have a bad experience with J&J. Our limo bus was not only roomy inside, but also clean. Our driver, Charlie, was the best!!! Very kind and courteous and got us where we had to be on time and safely. Will definitely use J&J in the future!!!
Susan and Brian
Wedding: 10/24/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We reserved the coach bus for the day for our wedding and it was perfect!!! It fit all of us very well and we had a large party!!! They had 2 bottles and champange included and it was actually good to my surprise! The driver was early and polite and got us where we needed to go on time without getting lost once :) We were very pleased and the bridal party was even happier!!
Danielle
Wedding: 6/6/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Great service. They were on time. Willing to go over our time frame, for an extra cost of course. The cheapest and biggest limo bus I could find in the area. We had 20 total people in our wedding party and there was plenty of room!
mrsb
Wedding: 5/2/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Best price for a limo bus that I found in the Philly area, plus they didn't charge us extra for mileage or anything even though they are based in Allentown and we went into Philly. Our driver was a half hour early as promised and was very nice. Limo was clean and stocked. They lose one star because we arrived at the reception about 30 minutes early and the driver wanted to leave right away. We thought we could just hang out on the limo for a few minutes but he kind of hurried us off. I was fine letting him go a little early, but we paid for the limo based on the amount of time we had it so we should have been able to just sit there for another half hour if we had wanted to.
Melissa
Wedding: 6/12/10
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
J&J Transportation was a wonderful choice for my wedding (June 2010). They were very professional when the arrived at the house and how the escorted my parents in the car as well as the rest of the bridal party and myself. They were early for every event we had planned for tthat day... if we ran late for anything it was my fault haha They were also very flexible when I had to add a car the day before the wedding, they were very understanding and able to accomidate at the last minute. I would recommend them to anyone who is going to get married, or just a ride from an airport to home!
bride5507
Wedding: 5/5/07
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
We rented the party bus from them. The driver was very nice and the bus was WONDERFUL!!! The only thing I didn't like was the time we had. We would have had to pay a lot of extra money in order for a little more time so we could stop at a park where I wanted pictures taken. But besides that, it was great!
Aaron
Wedding: 6/30/07
3.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
4.0/5.0
They were there on time. But its funny, as soon as they heard it was a wedding they upped the price by about $200 becuase it was their "wedding" rental that included extras. The only extra I saw was that the driver had on a tuxedo instead of a suit of which I could really care less.
lukerobot
Wedding: 12/12/09
1.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
My parents contracted J&J to take them and 20 of my relatives from Horsham, PA to New York City for my sister's senior recital, the culmination of her entire academic career. J&J assured my parents that by leaving at noon, they would arrive in time for the 3pm start time. My parents also spoke with the driver who said the same thing. The bus arrived promptly at noon at the starting place and immediately broke down. After waiting for 45 minutes for some sort of contingency plan to kick in, my parents had no choice but to pile their 20 guests into 4 cars and race up to New York City. Due to the late start time, as well as having to caravan 4 cars, some of which had no idea where they were going, nor did they have EZ-Pass, my family missed the entire first half of the performance.My parents and my sister are devastated. This was a once-in-a-lifetime, solo performance, and my parents have been planning this trip for months. This is a loss to them that cannot be measured in dollars and cents. When my mother contacted J&J to discuss the matter, they offered to refund the deposit (which is a given). My mother suggested that they should at least be responsible for the gas, tolls, and parking for 4 cars going round trip. Not to mention the severe emotional stress that they had to go through, and the effect that it had on my sister as she was about to perform her senior thesis as a requirement for graduation. J&J's only offer (after persistent calling by my mother) was a gift certificate to use their services in the future, something my parents will most certainly not be using ever again after this fiasco.I would describe the reliability and customer service of J&J as horrible at best, and I urge anyone who needs transportation services to go elsewhere.
 
 
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