Philadelphia Trolley Works

My dad rented a party bus to transport guests from hotel to church to venue to hotel. Half of the guests were from out of town. Bus was late - half of the guests missed half of the ceremony. Would not recommend. (Should have known when I started dealing with this company and was told that I was "trying to solve a problem" when I was trying to explain that I wasn't sure how many people/what times for pick-up, etc. Don't expect help planning your transportation from this company.) Gave us somewhat of a refund, but the damage was done.

I was very pleased with Philadelphia Trolley Works. I was so excited that the trolley was air conditioned! I sat right under the vent because I was so hot! haha Anyway, the trolley was very prompt, the driver was courteous and kept to himself (some drivers in general can be annoying), and he was very patient when we wanted to take pictures in front of the trolley. Trolley was clean and in great condition. They were also very flexible and even reduced our price when we reduced our time. I would highly recommend PTW.

PTW was on time with a clean and air-conditioned trolley for our ceremony. While a bit pricey when compared to the cost of a limo, the trolley does add character to the day. PTW was easy to contract with and responsive.

We rented a trolley and a mini bus for our wedding transportation. We were very happy with the quality of service the day of our wedding, and both drivers got our bridal party and guests where they needed to be at the right time. After seeing on the contract a little note about not all trolleys being air conditioned, I called to check on ours and was surprised to find out ours would be open air and no one bothered to tell us- for JULY. Anyway, another air conditioned trolley became magically available, and so this worked out because of our attention to detail. Also, although we only needed the mini bus to make one trip, we were charged for 4 hours of unlimited service. I understand the opportunity cost here, however, PTW made a lot of money off of this and could have passed on a little to us.Overall, very happy with the service, just spent a lot of time making phone calls leading up to our wedding day.

We would highly recommend Philadelphia Trolley Works. We used them to transport people from the hotel to the church, from the church to pictures, and then to the reception. The trolley was clean, air conditioned, driver was friendly, and on time. What more can you ask.

The trolley arrived an hour early and was clean and beautiful on both the inside and outside! The A/C was blasting and was perfect for our July wedding day. The driver was patient with us and all of our requested stops along the way. What a great addition to our day!

The Trolley Works made transportation to and from my wedding site very easy. The decor of the trolley gave my wedding that antique touch I was really looking for! Even though our driver was not exactly what I would call "cheerful," he made no complaint about the number of times he drove to and from the hotel and the reception, and he even threw in an extra location for our bridal party photographs before the ceremony.Working with our contact, Caroline, at The Philadelphia Trolley Works was great. She was very easy to get in touch with, very friendly and accommodating.A little pricey, but I think worth it.

Our drive was the best. Very very nice and accomodating to the bride! On time! Looked great! Happy bride.

Ray at Philly Trolley Works was very responsive and even contacted me a week before the wedding to confirm the number of riders on the trolley and to ensure that his driver's directions were correct. He was personable and professional. The driver arrived at my house 45 minutes early (without us paying for overtime) simply to ensure that he did not sit in Friday afternoon traffic. We had a great time on the trolley and it looks so nice in our photos. It was air conditioned and comfortable. Our driver was very courteous as well. I would highly recommend them. Even though it was slightly more expensive than a stretch limo SUV, it was much classier looking.

Trolley provided was clean and nice. However, I wish someone at Philadelphia Trolley Works would have pointed out to me that air conditioning was not included. I realized afterwards when I went back and re-read my contract that it does not guaruntee A/C - however - I wish someone would have said "hey your wedding is in July, do you want to pay extra for A/C?" I would have gladly paid more! It ended up not being a huge deal - even though it was 97 degrees. And the driver even took my bridal party to burger king on the way back because they were starving!

The transportation services provided by Philadelphia Trolley Works were wonderful! We had rented a trolley for our wedding day to transport the bridal party to and from church, to all post-church wedding photos, and to the reception site. The price for renting a trolley for an entire day was extremely reasonable and the driver was great! The bridal party and wedding guests thought the idea of renting a trolley for a Philadelphia wedding was such a great idea and we would highly recommend this vendor!

NEVER use this company- they completely ruined my wedding day.They charged us for 4 hours and left after 3. Our elderly guests were forced to walk 3 blocks from the hotel to the church because the trolley did not stay for it's allotted time.The driver was rude when he was taking me and my bridal party around for photos and he took the longest route possible to LOVE Park, City Hall etc and did not listen to our suggestions on how to get to the landmarks.Above all they were unresponsive when we tried to dispute the extra hour they charged us for. We ended up having to take the issue up with our credit card company.STAY AWAY!!!