Kelly
Wedding: 7/20/13
I was extremely excited to go to The Wedding Shoppe and have a great experience with my mom and sister. Being from the main line I assumed that I would be treated very well. From the moment I walked in I noticed other girls were having good experiences and mine was very different. When my mother asked for water Donna told her she could only have it downstairs not where they were sitting. Meanwhile the group next to us was drinking wine, including the bride to be in a wedding dress. I have no problem if that is your policy, but don't tell us we can't have something the group next to us is having; be consistent. Donna looked disheveled and very rough around the edges. In the fitting room she handed me each gown to put on, only helping zip the dress when I finally had struggled into the dress. When I asked for the dress name so I could think about it and come back, she scribbled the designer illegible on the pamphlet but wouldn't give me the design name. I found it appalling we were treated that way when I anticipated spending no less than $4,000 with them, especially in Wayne.
elizabeth
Wedding: 8/31/12
Donna was my consultant and she was wonderful! She helped me stay within my modest budget and I ended up buying a dress from here even though it was only my second day of wedding dress shopping.
The issue I ran in to was when it came time to receive my wedding dress. In order to save a few hundred dollars in taxes, I was having my dress shipped to my mother in law's house out of state. The woman at The Wedding Shoppe INSISTED that UPS only delivered before 5pm and that someone had to take off work to be home to sign for it. I said this was not possible & she became very rude about how I should just pay the tax then and have it sent to me in PA. She also yelled in the background to her co-worker, who apparently agreed.
After I personally contacted UPS and they told me they did in fact deliver until 9pm, the woman on the phone was still very rude and condescending, calling me "hun" frequently, and ignoring my comment that UPS did deliver late. She took my information, never apologized for being wrong and/or rude, and quickly got off the phone with me.
Brides are stressed and, I realize not everyone is, but I am on a budget. Dealing with rude people when I am a paying customer is not appreciated.
Hopefully, I will receive my dress in one piece & alterations will go much smoother.
lilpat227
Wedding: 5/6/12
Great selection, and the nicest people to work with from start to finish. Patti and her team make sure that everything is perfect before you take your dress home. And, Cyndi the seamstress does amazing work.
kturley12
Wedding: 3/3/12
I bought my dress, shoes, and veil from the Wedding Shoppe. I was very impressed with how they worked with me since I was on a short timeframe. They told me not to worry and took care of everything. I only found my dress 4 months before the wedding, but they put a rush on everything, received it a month before, and ensured all of my alterations would be completed and to my liking by the wedding. They certainly delivered and that was one less thing I had to worry about with all of the preparations. The staff is very friendly and professional. The quality of products and service was exceptional.
Anna
Wedding: 7/23/11
Lindsay was fabulous and I LOVED my dress. I did not see anything like it anywhere else!
Bridget
Wedding: 12/3/10
I bought my wedding dress at a trunk show at The Wedding Shoppe. Donna was my consultant and she was wonderful. It was my first (and only) day of dress shopping - my second store and probably the 8th dress I tried on. Donna was really helpful and not pushy. When I needed time to make my decision, she was great about giving us space and not pressuring me. Great overall experience.
dwballerina
Wedding: 10/17/10
This shop was so lovely. I visited a dozen or so bridal stores before I made it to this one. They understood what I was looking for and were able to help me find just what I was looking for -- my perfect dress. The staff there really takes the time to listen to what your wishes are and allows you ample time to make decisions, not pushing you through the process. Their seamstress, Cindi, who helped me, was delightful as well.
horse911f
Wedding: 10/16/10
I purchased my gown as a sample but it was in very good condition.
Valerie
Wedding: 9/18/10
I was running out of time and The Wedding Shoppe was my last stop. I didn't make an appointment but they squeezed me in anyway (even though they were completely booked). Everyone was completely professional and extremely friendly. I couldn't have been happier!
Bean32
Wedding: 7/3/10
I ended up buying my dress from The Wedding Shoppe. Marie, who helped me try on dresses, was absolutely wonderful. She made me feel like I was the most important person in the world while I was there. I'm smaller than most samples and she did a great job clamping the dresses so that I could get a real idea of what things would look like altered. She was also very honest about the dresses and helped me find one that I really loved. I pulled a few on my own and then asked her for suggestions and she pulled the dress I ended up buying. I was very happy to give my business to her and to The Wedding Shoppe.
The dresses here are a little on the pricey side, but there is a relatively large selection.
I would recommend The Wedding Shoppe to anyone looking for their dress.
karen-chesley
Wedding: 6/5/10
I bought my Carolina Herrera wedding gown here at a sample sale for a fraction of its original price. Marie was a great salesperson, and did not try to cajole me into buying the dress, nor did she try to hurry me along as I made a decision (despite the fact it was near closing time). Also, they were happy to let me come back after I bought the dress just so I could try it on for my mom. Cindy, the seamstress, did amazing work and was so fun to spend time with. I lost over 30 pounds between buying the dress and the wedding, so the dress needed a lot of work!
Overall, I could not have asked for a better dress-buying experience. I went to pretty much every bridal store in NYC when my sister wed two years ago, and the Wedding Shoppe was just so much more relaxed than any of those places. The only problem is, there are so many gorgeous gowns that it's hard to pick just one!
Jamie
Wedding: 12/12/09
I had a great experience with The Wedding Shoppe. Lindsey was my consultant, and she was wonderful. We added certain things to my dress at her suggestion, and it turned out beautiful! I was very happy with it. Also, the alterations were done very well, timely and at a good price. I would definitely recommend this dress shop.
jdyates
Wedding: 10/10/09
I bought my Monique Lhullier "Scarlet" dress from the Wedding Shoppe. My dress shopping experience was everything I had ever imagined thanks to the staff at the Wedding Shoppe. Donna, our salesperson was very helpful and patient. In fact, she gave us a heads-up that there was a Lhullier trunk show the next weekend and we could get a discount if we bought the dress then.
Karen, the seamstress they designated to me was INCREDIBLE. I was a petite bride (4'11'' and barely 90 pounds) needless to say my dress needed a ton of alterations. Karen was calm and collected the entire time and assured me that although the dress looked crazy and big at first, it WOULD be beautiful. And it was!
Maureen
Wedding: 5/22/09
I bought an organza lace, 2008 Rivini gown. The staff was friendly, and my rep made me feel perfect in the dress of choice. After purchasing the gown, the several times i came back, they didn't seem as friendly - or maybe they didn't remember us. When the gown came in, the seamstress was pretty booked up and i had to rearrange my schedule to fit hers. In the end, the dress was perfectly fitted! =)
vbpro19
Wedding: 4/25/09
Pattie and Marie at the wedding shoppe were wonderful to work with and always accommodated my mom and I. Alterations were done there as well and it was perfect and very reasonable. I bought my dress, veil, and jewelry there and it was all perfect.
ilyse
Wedding: 12/31/08
I purchased my Jenny Packham gown from a trunk show at the Wedding Shoppe. The staff couldn't have been nicer and more accommodating. My seamstress, Cindy, was so sweet and extremely talented. (she even made a dress for my daughter from scratch 2 weeks before the wedding!) I highly recommend The Wedding Shoppe!
Holli and Jason
Wedding: 9/20/08
The Wedding Shoppe made dressing shopping so easy. It was totally worth my trip from Baltimore to Wayne, PA every time. Patti the owner is fantastic and on top of everything. I found and ordered my dress less than 6 months before the wedding day and my vail 6 weeks before the day. She had everything rush delivered and here in time for alterations. She even pointed me to the cutest little shop around the corner to get a garter monogramed. If i had it all to do again, i would drive the 2 hours straight back to the Wedding Shoppe without any hesitation.
mswmissy6
Wedding: 4/12/08
Overall, I had a very positive experience with The Wedding Shoppe. My mom and I went in one evening around 6:45 p.m. (15 min before they closed), just to see what the shop had. I met with Marie. She looked at me, grabbed 3 dresses and put me in a dressing room. I purchased the 1st dress I tried on. A little out of our price range, the dress was just unbelievable!!! The only frustrating experience was the ordering of my shoes. I ordered the shoes about 3 months prior to the wedding. I was told they would be in in about 6 wks (from the time I ordered). After 6 wks, I was told several different stories...1) your shoes are in Calif and will be shipped tomorrow. 1-2 wks later (in March), I was told that the shoes would be in at the end of Feb, but it was already March. 1-2 wks later, I was told that the shoes were on back order!!!! I received them 2 wks before my wedding. It ended up being fine, but it was a little frustrating to be told 3 different stories.
Carrie2766
Wedding: 11/17/07
I purchased my wedding dress from the Wedding Shoppe in Wayne, PA. As soon as you walk in, you feel like a princess bride! Everything is so pretty, all done in white, and elevated areas for the bride to stand on as she tries on her dresses. They have a big selection of dresses and a bunch of designers. When my mom and I along with my maid of honor and wedding planner arrived, they had a reserved area for me. Immediatley, my dress cordinator sat down with me and asked me all about my wedding. What I had in mind, what I invisioned my self in, how I met my fiance, what my style is, etc. They NEVER once brought up cost, or asked for a budget...which I found typical of many other places I visited. Instead of pulling dresses for me according to what she thought I liked, I was able to look and choose my self. The second dress I put on was the dress I knew I had to have....and they knew it too. The response time took a while for my dress to come in, it was a Rivini and it was brand new at the time and had to be made for me, but it was well worth it. I got my vail also from the same place which came in so quickly. The day my dress came in, I was able to come try it on and they encouraged me to come back to see it as often as I liked and never had a problem with me bringing anyone with me and as many people as I wanted! My seamstress was incredible. She made my dress fit me like a glove and there was not one flaw. We did order our flower girls dresses also from here and I will say they did take a while to come in, so order in ADVANCE because we got them literally the week before the wedding. I had such a positive experience with the Wedding Shoppe. I felt like the perfect bride and that is exactly how we were treated!
anderjen
Wedding: 10/22/07
I loved everyone there. I purches my dress, shoes, and bridesmaid dresses all from the Wedding Shoppe.